Guest User
November 23, 2024
Configuration: A hotel of nearly 300 square meters: no table, no kettle, irregular room, a bit like a utility room. There are all kinds of footprints on the wall. There is a big glass window at the head of the bed, and there is not even a bedside table (too narrow to put it), so I have to put biscuits and water on the floor.
Reservation: I booked a three-day double bed room on Ctrip.com, but it matched two days of double bed room and one day of basement, and the key is that it cannot be refunded. But... it was different when I moved in; one day of double bed room, two days of "utility room".
Service: The communication was very clear when I moved in the first day. I was asked to come out at 11 o'clock the next day to change rooms. I came out at 10 o'clock the next day. As a result, the front desk thought I had checked out, collected the card and went to smoke! I asked to confirm that I didn't stay for two days, and it was okay to open it, but it had to wait until after 12 o'clock. I carried a bag and walked around for two hours. Don't talk about the whole process! When I left, the front desk helped me print the air ticket and travel bill. This service is okay!
Original TextTranslation provided by Google